The Fine Print
Coaching Agreement
Available as PDF here.
Thank you for the opportunity to coach together!
As Coach (Matthew Félix, also known as Have Fun Falling Coaching and Life Coach Matthew), I am a facilitator, here to support you on your self-development journey. As a client, you are responsible for making and acting on decisions, choices, and steps identified to achieve your desired results. In order to get the most from our collaboration, it is essential that you show up fully to the coaching and wholeheartedly commit to doing the work. Likewise, it is crucial that you allocate sufficient time, energy, and resources, both during and outside of our sessions.
Coaching is a collaboration that helps you clarify what you want, realize your potential, and increase your overall well-being. Coaching is not therapy. It does not aim to prevent, diagnose, treat, or cure mental disorders or medical disease.
Fees:
Current pricing information is found on havefunfallingcoaching.com.
Coaching engagements may be terminated in writing by client or Coach at any time. Refunds for sessions unused prior to package period expiration will be provided and calculated as of termination date, minus a $100 cancellation fee if client initiates termination.
Sessions not used within the package period expire and are nonrefundable.
Scheduling:
Sessions take place either once a week or once every other week (twice a month).
Packages specify both number of sessions and period within which they must be used. Current packages are specified on havefunfallingcoaching.com.
A package ends when all sessions are complete or when the package period, e.g., two months, four months, etc. expires, whichever comes first.
Sessions can be scheduled on havefunfallingcoaching.com once you have paid for a package.
Sessions can be rescheduled or canceled by client using the links in the confirmation email or by emailing Coach at matthew@havefunfalling.com. 24 hours’ notice is required. Sessions rescheduled or canceled by client within less than 24 hours are billed in full, i.e., deducted from the remaining sessions in your package.
Session Guidelines:
Punctuality is essential. If you are late for a session, Coach will email or text you one time, five minutes after the scheduled session start time. If you are not present ten minutes after the session start time, the session is canceled and billed in full, i.e., deducted from the remaining sessions in your package.
Please ensure that you are in a quiet, distraction-free environment for our sessions. Please do not attend from your car, in a public place, in a room with a pet (no matter how well behaved), or any other setting in which you cannot be fully present.
Sessions interrupted or missed due to client technical or environmental issues (including but not limited to internet connection, device failure, or external distractions) are nonrefundable and deducted from your package. Sessions that cannot be completed due to fault of the Coach will be rescheduled at no cost to the client.
Clients may not record sessions without Coach’s written consent.
The specific approach taken to and techniques used in a session will vary. However, typically we will begin with a topic of your choice and proceed from there.
Confidentiality: All coaching discussions are confidential and will not be shared without your consent, except as required by law, court order, or where there is a reasonable belief of imminent harm to you or others or intent to commit a crime. This confidentiality obligation survives termination of this agreement.
Client Responsibility:
1. Nature of Coaching
Coaching is not therapy, medical care, legal, financial, or professional advice. It does not aim to prevent, diagnose, treat, or cure mental disorders, medical conditions, or other professional concerns. You understand that coaching is for personal development purposes only.
2. Client Responsibility
You are responsible for all decisions, actions, and outcomes resulting from your participation in coaching. Coaching results cannot be guaranteed. You agree to fully engage in the process, allocate the necessary time, energy, and resources, and follow through on steps identified in sessions.
3. Risks and Safety Considerations
You acknowledge that you are physically and mentally able to participate in coaching sessions. Coaching exercises are performed at your own risk.
Some coaching exercises, particularly embodiment or self-reflection exercises, may bring up past trauma or intense emotions. You are responsible for monitoring your own well-being during sessions and stopping immediately any activity that feels unsafe or unmanageable. If you have severe anxiety, significant trauma history, or any health concerns, you should consult a qualified professional before participating in coaching.
4. Limitation of Liability and Indemnification
By participating in coaching, you release, waive, and hold harmless Coach from any and all claims, liabilities, or damages arising from your participation in coaching, including but not limited to decisions or actions you take as a result of coaching.
You also agree to indemnify Coach from any claims, losses, or costs (including legal fees) brought by a third party related to your participation in coaching.
Intellectual Property: Ownership of any coaching materials (workbooks, handouts, recordings, etc.) remains with Coach. Clients may not copy, distribute, or share Coach’s materials without written permission.
Ethics: Coach holds to the code of ethical practice established by the Association for Coaching (AC).
Dispute Resolution/Governing Law:
This agreement shall be governed by the laws of the state of California. Any dispute, claim, or controversy arising out of or relating to this agreement or the coaching relationship shall first be submitted to good-faith mediation before either party initiates legal action.
The mediation shall be conducted in San Francisco County, California, unless the parties mutually agree otherwise, and shall be administered by a neutral mediator selected by mutual agreement of the parties. If the parties are unable to agree on a mediator, one shall be appointed by a recognized mediation service.
The costs of mediation shall be shared equally by the parties, unless otherwise agreed in writing.
If the dispute is not resolved through mediation, either party may pursue legal remedies available under applicable law. Nothing in this section prevents either party from seeking injunctive or equitable relief where appropriate.
Severability: If any provision of this agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
By clicking “I have read and agree to the Coaching Agreement,” on Coach’s online form, you acknowledge that:
1. You have read and understood the Coaching Agreement in its entirety.
2. You agree to be bound by its terms, including all disclaimers, limitations of liability, and your responsibilities as a client.
3. Your click constitutes your electronic signature, which is legally binding and has the same effect as a handwritten signature.
I am honored and grateful to be part of your transformational journey, and I look forward to an engaging, productive, illuminating collaboration.
Many thanks,
Matthew
______________________________
Name
______________________________
Signature
______________________________
Date